Privacy Policy

Privacy Policy for Mulah Capital

Effective Date: May 07, 2025

Introduction Mulah Capital (“Mulah,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal and business information. This Privacy Policy describes how we collect, use, share, and safeguard your information when you visit our website, mobile application (collectively, the “Site”) or use our financial products and services (the “Services”). By using the Site or Services, you agree to this Privacy Policy. If you do not agree, do not use our Site or Services.

We may revise this Privacy Policy at our discretion and will update the “Last Updated” date accordingly. In case of significant changes, we will notify you as required by applicable law.

1. Information We Collect

Information You Provide Directly We collect personally identifiable information (“PII”) when you:

  • Apply for funding: full name, email, phone, password, physical address, Social Security Number, Tax ID, business name and type, ownership details, financial documents (e.g., bank statements, credit reports), and beneficial ownership information.
  • Use our chat feature: name, phone number, and any other information you submit.
  • Submit feedback or testimonials.

Information We Automatically Collect When using our Site or Services, we may automatically collect:

  • Usage data: pages visited, time on page, clicks, scrolls.
  • Device data: IP address, device ID, browser type, operating system.
  • Location data: city or regional geolocation based on IP.

Third-Party and Partner Information We may receive your PII from:

  • Credit bureaus
  • Identity verification services
  • Government databases
  • Brokers and lead generators

If you provide us with information about another person (e.g., a co-owner), you must ensure you have permission to do so.

2. How We Use Your Information We use your information to:

  • Evaluate eligibility for credit products and process applications
  • Verify identity and perform due diligence
  • Communicate with you about your account and Services
  • Analyze user behavior to improve Services
  • Maintain the integrity and security of our systems
  • Meet legal and regulatory obligations
  • Send marketing and promotional materials (opt-out available)
  • Create anonymized, aggregated analytics reports

3. How We Share Your Information We may share your information with:

  • Service providers (e.g., data hosting, support services, analytics platforms)
  • Lending partners, brokers, and financial institutions
  • Fraud prevention and security partners
  • Regulatory bodies, law enforcement, or as required by law
  • Parties involved in corporate transactions (e.g., mergers or acquisitions)
  • Any other parties with your consent

We do not share text messaging opt-in data with third parties.

4. Cookies and Tracking Technologies We use cookies and similar technologies (e.g., pixels, web beacons) to:

  • Analyze traffic and user behavior

  • Store user preferences

  • Facilitate advertising

You can manage cookies by adjusting your browser settings or using these opt-out tools:

  • Google: https://adssettings.google.com
  • Facebook: https://www.facebook.com/about/ads
  • LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
  • Mixpanel: https://help.mixpanel.com/hc/en-us/articles/360001113426-Opt-Out-of-Tracking

We also use:

  • Google Analytics: Tracks user activity for analysis.
  • FullStory: Records user sessions to help improve UX.
  • LiveRamp: Provides hashed user identifiers for advertising.

5. Global Privacy Control & Do Not Track We recognize Global Privacy Control (GPC) signals as valid opt-outs. We currently do not respond to Do Not Track (DNT) browser signals due to lack of standardization.

6. Your Rights and Choices You may:

  • Access and correct your personal information
  • Request deletion of your information (subject to legal exceptions)
  • Opt-out of marketing emails
  • Use GPC or our opt-out mechanisms for data sharing

7. Data Security We implement industry-standard administrative, physical, and technical safeguards. However, no system is 100% secure. Users are responsible for maintaining the confidentiality of their credentials.

8. Children’s Privacy We do not knowingly collect data from children under 13. If we learn such data was collected, we will delete it immediately.

9. Third-Party Links Our Site may include links to third-party sites. Their privacy practices are not governed by this Policy.

10. State-Specific Notices

California Residents (CCPA/CPRA) California consumers have the right to:

  • Know what PII is collected and shared

  • Request access to and deletion of PII

  • Correct inaccurate data

  • Opt-out of the sale or sharing of PII

Mulah does not sell PII but may share it with marketing partners. You can opt out via the “Do Not Sell or Share My Personal Information” link on our site.

Verification Process: To verify a request, we may ask for your name, last 4 digits of your SSN, date of birth, and business name.

Nevada Residents Nevada consumers can request to opt out of the sale of PII by contacting: support@mulahcapital.com

11. Retention of Information We retain PII as long as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

12. Accessibility We provide alternative formats of this Privacy Policy upon request for individuals with disabilities. Contact support@mulahcapital.com for assistance.

13. Contact Us Mulah Capital Privacy Office 123 Capital Way, Suite 100 New York, NY 10001 Email: support@mulahcapital.com Phone: 877-590-8969 Hours: Monday–Friday, 9 a.m. to 6 p.m. EST